Privacy Policy

FUNKYFOLIO LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our FunkyFolio services.

Please read this Privacy Policy carefully. By using our services, you consent to the data practices described in this policy.

We collect information in the following ways:

Information you provide:

• Account registration details (name, email, password)
• Payment information (processed securely by our payment providers)
• Audio and video files you upload for transcription
• Communications with our support team

Information collected automatically:

• Device information (browser type, operating system)
• Usage data (features used, processing times)
• IP address and approximate location
• Cookies and similar tracking technologies

We use your information to:

• Provide, maintain, and improve our services
• Process your transcription requests
• Process payments and manage subscriptions
• Send service-related communications
• Respond to customer support inquiries
• Detect and prevent fraud and abuse
• Comply with legal obligations

Your uploaded files are automatically deleted from our servers within 7 days after processing, unless you choose to keep them in your account. You can manually delete files at any time from your dashboard.

Account information is retained for as long as your account is active. Upon account deletion, we will remove your personal information within 30 days, except where retention is required by law.

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (TLS 1.3) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and employee training
• Secure data centers with physical security measures

We do not sell your personal information. We may share information with:

• Service providers who assist in operating our services
• Payment processors for subscription billing
• Law enforcement when required by law
• Business partners with your consent

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Export your data in a portable format
• Opt out of marketing communications
• Object to certain processing activities

To exercise these rights, contact us at privacy@funkyfolio.site.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy periodically. We will notify you of any material changes by email or through our services. Your continued use after such notice constitutes acceptance of the updated policy.

For privacy-related inquiries, please contact us at:

FUNKYFOLIO LLC
Attn: Privacy Officer
212 N. 2nd St. STE 100
Richmond, KY 40475
Email: privacy@funkyfolio.site